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We were asked to replace the existing, outdated site - initially with a temporary site, then creating an easily updatable site with e-commerce.
The Royal Artillery Museum had a website that had become outdated, and in need of replacement, requiring it to be easily updatable, accessible and to bring the image up to date. Photography was commissioned through our contacts in London, and the site look redesigned.
The development went in 2 stages - as the site needed redeveloping at short notice a freelance developer was used to build a back end structure and e-commerce system, which was then replaced with Feel Design's internally developed CMS allowing more functionality and the reliability required for a busy e-commerce and information site. Phase 2 involved the construction of a more advanced e-commerce system, capable of tracking orders and managing customers information to enable mailshots to be sent by a customised e-mail newsletter system. The aim of this was to reduce the money and time spent on posting out newsletters. Orders could also be analysed by the website back end- enabling the accounts department to see at a glance their takings in each category over a given period of time, among other reports. A news calendar system was also created and customised to Firepower's requirements.
Training was given to both The Royal Artillery Museum staff and their PR agency, and built in tutorials were created for our CMS to enable the large team involved to work on the site without having to rely on cascade learning. Future plans include expanding site functionality and multimedia education tools.
www.firepower.org.uk
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